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Terms of Service

Last updated: March 21, 2026

1. Acceptance of Terms

By accessing or using Orange ("the Service"), operated by FLUXBRIDGE LLC ("we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"), our Privacy Policy, and all applicable laws and regulations. If you do not agree to these Terms, you must not access or use the Service.

These Terms constitute a legally binding agreement between you and FLUXBRIDGE LLC. We may update these Terms at any time by posting the revised version on this page with a new "Last updated" date. Material changes will be communicated via email or in-app notification at least 14 days before they take effect. Your continued use of the Service after the effective date constitutes acceptance.

2. Eligibility

You must be at least 18 years old to use the Service. By creating an account, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms. If you are using the Service on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.

We do not knowingly collect personal information from anyone under 18. If we become aware that a user is under 18, we will terminate their account and delete associated data.

3. Description of Service

Orange is an AI-powered video marketing platform that generates short-form video content (for platforms including TikTok, Instagram Reels, YouTube Shorts, and LinkedIn). The Service uses third-party artificial intelligence models to generate scripts, images, voice narration, music, and assembled video based on your inputs and preferences.

AI-generated outputs are probabilistic in nature. While we strive for quality, we do not guarantee that outputs will be accurate, error-free, original, or suitable for any particular purpose. You are solely responsible for reviewing, verifying, and approving all generated content before use.

4. Account Registration and Security

You must provide accurate, current, and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account, whether or not authorized by you.

You agree to notify us immediately of any unauthorized access to or use of your account. We are not liable for any loss or damage arising from your failure to secure your account. You may not share, sell, transfer, or otherwise make your account available to any other person.

5. Acceptable Use Policy

You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not use the Service to create, upload, distribute, or facilitate any content that:

Illegal and Harmful Content

  • Violates any applicable local, state, national, or international law or regulation
  • Promotes, glorifies, or incites violence, terrorism, or physical harm against any individual or group
  • Contains or promotes child sexual abuse material (CSAM) or exploitation of minors in any form
  • Constitutes harassment, bullying, threats, intimidation, or stalking of any person
  • Contains hate speech or promotes discrimination based on race, ethnicity, national origin, religion, gender, gender identity, sexual orientation, disability, or age
  • Promotes self-harm, suicide, eating disorders, or dangerous challenges
  • Contains or distributes malware, viruses, or other harmful code

Deceptive and Misleading Content

  • Impersonates any real person (living or deceased) without their explicit written consent, including creating deepfakes, synthetic voice clones, or likeness reproductions
  • Creates or distributes non-consensual intimate imagery of any person, whether real or synthetic (prohibited under the TAKE IT DOWN Act)
  • Spreads misinformation, disinformation, or fabricated news designed to deceive the public
  • Is used for political campaigning, election interference, voter suppression, or political propaganda without clear disclosure of AI involvement
  • Represents AI-generated content as human-created in contexts where such disclosure is legally required or ethically expected
  • Creates fraudulent testimonials, fake reviews, or deceptive endorsements
  • Is designed to manipulate, deceive, or defraud any person, including phishing and social engineering

Intellectual Property Violations

  • Infringes on the copyright, trademark, patent, trade secret, or other intellectual property rights of any third party
  • Uses copyrighted music, images, video clips, or other media without appropriate licenses or rights
  • Reproduces or imitates recognizable brand assets, logos, or trademarked characters without authorization

Privacy Violations

  • Discloses personal, private, or confidential information of any third party without their consent (including addresses, phone numbers, financial information, or medical records)
  • Targets, profiles, or surveils individuals using generated content
  • Uses the Service to make automated decisions that materially affect individuals (employment, credit, insurance, legal) without appropriate human review

Platform Abuse

  • Attempts to reverse-engineer, decompile, disassemble, or extract the source code or underlying algorithms of the Service
  • Circumvents, disables, or interferes with security, rate-limiting, credit, or access-control features
  • Uses automated tools (bots, scrapers, crawlers) to access the Service in a manner that exceeds reasonable use or violates our rate limits
  • Creates multiple accounts to circumvent usage limits, bans, or restrictions
  • Resells, sublicenses, or redistributes access to the Service without our written consent
  • Uses the output of the Service to train, fine-tune, or improve competing AI models or services
  • Introduces content designed to manipulate or exploit the AI models (prompt injection, jailbreaking)

Regulated Industries

  • Generates content for regulated industries (healthcare, legal, financial advice) that could be construed as professional advice without appropriate disclaimers
  • Promotes illegal drugs, controlled substances, weapons, or other restricted goods or services
  • Creates content intended for use in spam, unsolicited bulk messaging, or deceptive advertising

We reserve the right to review generated content and take action — including content removal, account suspension, or termination — if we reasonably determine that a violation has occurred. Serious or repeated violations may be reported to law enforcement.

6. Content Ownership and Intellectual Property

Your Input

You retain all rights to the content, prompts, images, and other materials you provide to the Service ("Input"). By submitting Input, you grant us a limited, non-exclusive license to process it solely for the purpose of providing the Service to you.

Generated Output

To the extent permitted by applicable law, we assign to you all of our right, title, and interest in and to the content generated by the Service based on your Input ("Output"). You may use Output for both personal and commercial purposes, subject to these Terms and applicable law.

Important Limitations

  • AI-generated content may not be eligible for copyright protection in all jurisdictions. The legal status of AI-generated works is evolving, and we make no representations regarding the copyrightability of Output.
  • Due to the nature of AI, similar inputs from different users may produce similar or identical outputs. We do not guarantee that Output is unique to you.
  • You are solely responsible for ensuring that your use of Output does not infringe on the rights of any third party. We provide no warranty against infringement.
  • We do not use your Input or Output to train our AI models. Your data is processed by third-party AI providers (such as OpenAI, Replicate, and ElevenLabs) subject to their respective terms and privacy policies.

Showcase and Promotional Use

By using the Service, you grant FLUXBRIDGE LLC a non-exclusive, worldwide, royalty-free, sublicensable license to use, reproduce, modify (e.g., crop, resize, add branding), display, and distribute your Output for the purpose of promoting, marketing, and improving the Service — including on our website, social media accounts, showcase galleries, presentations, case studies, and advertising materials.

We are not required to provide attribution, but may credit you at our discretion. This license does not limit your own rights to use your Output in any way.

If you prefer that specific Output not be used for promotional purposes, you may contact us at support@getorange.ai and we will make commercially reasonable efforts to remove it from future marketing materials within 30 days of your request.

This promotional license survives termination of your account for any Output already incorporated into published marketing materials at the time of termination.

Our Intellectual Property

The Service itself — including its design, code, features, branding, documentation, and underlying technology — is and remains our exclusive property (or that of our licensors). Nothing in these Terms grants you any right to use our trademarks, logos, or branding without our prior written consent.

7. Credits, Billing, and Subscriptions

Credit System

The Service operates on a credit-based system. Credits are consumed when generating videos. The number of credits required per generation varies based on your subscription tier. Credit balances do not expire while your account is active.

Subscriptions

Paid subscription plans renew automatically at the end of each billing period unless cancelled before the renewal date. You may cancel your subscription at any time through your account settings or the Stripe customer portal. Cancellation takes effect at the end of the current billing period — you will retain access to paid features until then.

Refunds

Purchased credits are non-refundable except where required by applicable law. If a video generation fails due to a platform error (not due to your Input), credits will be automatically refunded to your balance. Subscription fees are non-refundable for partial billing periods.

Free Tier

Free tier credits are provided at our discretion and may be adjusted, reduced, or discontinued at any time without notice. Free tier users may be subject to additional limitations on features, quality, and generation frequency.

Price Changes

We reserve the right to change our pricing at any time. Price changes for existing subscribers will take effect at the start of the next billing period following at least 30 days' notice.

8. AI-Specific Disclaimers

The Service relies on third-party AI models and services that are outside our direct control. You acknowledge and agree that:

  • AI-generated content may contain errors, inaccuracies, biases, or artifacts. You must review all Output before publishing or distributing it.
  • AI outputs are probabilistic and non-deterministic. The same or similar inputs may produce different results at different times.
  • We do not guarantee that generated content will be free from resemblance to existing copyrighted works, trademarks, or the likeness of real individuals.
  • The quality, style, and accuracy of generated content depends on the quality and clarity of your Input, as well as the capabilities and limitations of the underlying AI models.
  • Third-party AI providers may update, change, or discontinue their models at any time, which may affect the quality or availability of the Service.
  • AI-generated voice narration is synthetic and should not be represented as a real human voice in contexts where such distinction matters (e.g., legal proceedings, sworn testimony).

9. Copyright Infringement (DMCA)

We respect the intellectual property rights of others. If you believe that content generated through or hosted on the Service infringes your copyright, you may submit a DMCA takedown notice to our designated agent with the following information:

  • A physical or electronic signature of the copyright owner or authorized agent
  • Identification of the copyrighted work claimed to have been infringed
  • Identification of the infringing material with sufficient detail for us to locate it
  • Your contact information (name, address, telephone number, email)
  • A statement that you have a good faith belief that the use is not authorized by the copyright owner, its agent, or the law
  • A statement, made under penalty of perjury, that the information in the notification is accurate and that you are authorized to act on behalf of the copyright owner

Send DMCA notices to: dmca@getorange.ai

We will respond to valid DMCA notices promptly. Repeat infringers will have their accounts terminated.

10. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory. We expressly disclaim all warranties including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties arising from course of dealing or usage of trade.

Without limiting the foregoing, we do not warrant that: (a) the Service will meet your requirements; (b) the Service will be uninterrupted, timely, secure, or error-free; (c) the Output will be accurate, complete, original, or non-infringing; or (d) any defects will be corrected.

11. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall FLUXBRIDGE LLC, its affiliates, officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to damages for loss of profits, revenue, goodwill, data, business opportunities, or other intangible losses, arising out of or in connection with your use of or inability to use the Service, regardless of the theory of liability (contract, tort, negligence, strict liability, or otherwise) and even if we have been advised of the possibility of such damages.

Our total aggregate liability for all claims arising out of or relating to these Terms or the Service shall not exceed the greater of (a) the amounts you paid to us in the twelve (12) months preceding the claim, or (b) fifty US dollars ($50.00).

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

12. Indemnification

You agree to indemnify, defend, and hold harmless FLUXBRIDGE LLC and its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with: (a) your use of the Service; (b) your Input or your use of Output; (c) your violation of these Terms; (d) your violation of any applicable law or regulation; or (e) your violation of any rights of a third party, including intellectual property, privacy, or publicity rights.

13. Service Availability and Modifications

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

We may impose limits on certain features or restrict access to parts of the Service without notice or liability. We may also perform scheduled or unscheduled maintenance that temporarily affects availability.

14. Termination

We may suspend or terminate your account immediately, without prior notice, if we reasonably believe you have violated these Terms or if required by law. We may also terminate accounts that have been inactive for an extended period.

You may terminate your account at any time. Upon termination: (a) your right to use the Service ceases immediately; (b) any unused credits are forfeited (except where required otherwise by law); (c) we will delete your data in accordance with our Privacy Policy; (d) sections of these Terms that by their nature should survive termination will survive, including Sections 5 (Acceptable Use), 6 (Content Ownership, including Showcase and Promotional Use), 10-12 (Disclaimers, Liability, Indemnification), 15 (Dispute Resolution), and 16 (Governing Law).

15. Dispute Resolution

If you have a dispute with us, you agree to first attempt to resolve it informally by contacting us at legal@getorange.ai. We will attempt to resolve the dispute within 30 days.

If the dispute cannot be resolved informally, you and FLUXBRIDGE LLC agree to resolve it through binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules. The arbitration shall be conducted in English and the decision shall be final and binding.

Class action waiver: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. If this class action waiver is found to be unenforceable, the entirety of this arbitration provision shall be null and void.

Exceptions: Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of laws provisions. Any legal action not subject to arbitration shall be brought exclusively in the state or federal courts located in Delaware.

17. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to: acts of God, natural disasters, pandemics, war, terrorism, riots, government actions, power outages, internet or telecommunications failures, cyberattacks, or failures of third-party AI providers or infrastructure services.

18. General Provisions

  • Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and FLUXBRIDGE LLC regarding the Service and supersede all prior agreements.
  • Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
  • Waiver: Our failure to enforce any right or provision of these Terms shall not be considered a waiver of that right or provision.
  • Assignment: You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations without restriction.
  • No Third-Party Beneficiaries: These Terms do not confer any rights on any third party.
  • Headings: Section headings are for convenience only and do not affect the interpretation of these Terms.

19. Contact

For questions about these Terms, contact us at:

  • General inquiries: support@getorange.ai
  • Legal matters: legal@getorange.ai
  • DMCA notices: dmca@getorange.ai
  • Privacy concerns: privacy@getorange.ai